Your privacy matters to us. This Privacy Policy explains exactly what personal data b9apk collects, why we collect it, how it is stored and protected, and what rights you hold as a user — including users based across Pakistan.
Summary: b9apk collects only the data necessary to operate your account and deliver platform services. We do not sell your personal information. You retain the right to access, correct and request deletion of your data at any time. For the full details, please read each section below carefully.
This Privacy Policy ("Policy") describes how b9apk ("b9apk", "we", "us", "our"), the operator of the platform accessible at https://b9apk.cam, collects, uses, stores, protects and discloses personal data obtained from individuals ("Users", "you", "your") who access or use the Platform.
b9apk is an English-language online gaming information and entertainment platform serving users across Pakistan, including those in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. We are committed to handling personal data responsibly, transparently and in accordance with applicable data protection principles.
By creating an account on b9apk or by continuing to use the Platform after this Policy has been brought to your attention, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform immediately.
This Policy should be read alongside our Terms & Conditions and our Responsible Gambling policy, both of which are incorporated by reference.
The following terms carry the meanings defined below throughout this Policy:
b9apk collects personal data through multiple channels: directly from Users during registration and account use, automatically through technical systems during Platform interaction, and in some cases from third-party sources such as KYC verification providers or payment processors.
| Category | Data Elements Collected | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC or passport number, nationality | User registration & KYC submission |
| Contact Data | Email address, mobile number, city of residence (e.g. Karachi, Lahore) | User registration & account settings |
| Financial Data | Deposit and withdrawal transaction records, payment method references (e.g. Easypaisa wallet ID, bank account details) | Cashier activity & payment processor |
| Technical Data | IP address, browser type and version, device type, operating system, session timestamps | Automatically via Platform systems |
| Usage Data | Pages visited, game guides accessed, search queries, click patterns, session duration | Automatically via analytics systems |
| Communication Data | Support chat transcripts, email correspondence, feedback submissions | Customer support interactions |
| KYC Documents | Scanned copies of CNIC, passport, utility bills, selfie verification images | KYC verification portal |
Payment Provider References: When financial data references Pakistani payment services such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah, this reflects transaction records only. These payment providers are not affiliated with b9apk and do not share user data with us beyond what is technically transmitted as part of a payment transaction. Their own privacy policies govern their data handling.
b9apk processes personal data only for specified, explicit and legitimate purposes. We do not process data in any manner incompatible with those stated purposes. The primary purposes for which we process personal data are as follows:
b9apk processes personal data on one or more of the following legal grounds, depending on the processing purpose:
Your Control: Where processing is based on consent, you retain the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of any processing that occurred prior to withdrawal. To withdraw marketing consent, adjust your notification preferences in account settings or contact [email protected].
b9apk does not sell personal data to third parties under any circumstances. We may, however, share personal data with a limited set of trusted third parties strictly for the purposes outlined in this Policy:
All third parties with whom b9apk shares personal data are required to maintain appropriate technical and organisational security measures and to process data only for specified, lawful purposes consistent with this Policy.
b9apk uses cookies and similar tracking technologies to operate essential platform functions, remember user preferences, and gather anonymised analytics data. The following categories of cookies may be placed on your device:
You may control and manage cookies through your browser settings at any time. Note that disabling strictly necessary cookies may prevent certain features of the Platform from functioning correctly. Instructions for managing cookies in common browsers are available through your browser's help documentation.
b9apk retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following indicative retention schedules apply:
| Data Category | Indicative Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of active account + 5 years post-closure | Legal obligation / AML compliance |
| KYC Documents | 5 years from account closure or last transaction | Regulatory requirement |
| Financial Transaction Records | 7 years from transaction date | Legal obligation / audit requirements |
| Support Communications | 3 years from date of communication | Legitimate interest / service improvement |
| Technical & Usage Data | 13 months from collection (anonymised thereafter) | Analytics & security monitoring |
| Marketing Consent Records | Until consent is withdrawn + 2 years | Compliance with consent obligations |
Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised in accordance with b9apk's internal data disposal procedures.
As a User of b9apk, you hold the following rights with respect to your personal data. These rights may be exercised at any time by contacting our support team using the details in Section 13.
You may request a copy of the personal data b9apk holds about you, along with information about how it is being processed. We will respond within 30 days of a verified request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request its correction. Account details can also be updated directly through account settings.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations that may prevent full erasure.
You may request that we limit how we use your data in certain circumstances, such as where you contest its accuracy or have objected to processing based on legitimate interests.
Where processing is based on consent or contract and carried out by automated means, you may request a structured, commonly-used and machine-readable copy of your data.
You may object to processing based on legitimate interests or for direct marketing purposes. Marketing-related objections will be acted on immediately; other objections are subject to a balancing assessment.
To exercise any of the above rights, please contact us via the channels listed in Section 13. We may need to verify your identity before processing a request. Where a request is complex or numerous, we may extend our response window by a further 60 days, notifying you of the extension within the initial 30-day period.
b9apk implements a range of technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include, but are not limited to:
User Responsibility: While b9apk employs robust technical safeguards, no online platform can guarantee absolute security. Users are responsible for maintaining the confidentiality of their own login credentials, using strong unique passwords, and logging out after each session — especially on shared devices. If you suspect unauthorised access to your account, contact us immediately.
b9apk operates a strict adults-only policy. The Platform is not intended for and must not be used by any individual under the age of 18, or such higher minimum age as may be required by the operator's license jurisdiction. b9apk does not knowingly collect personal data from minors.
If b9apk discovers that personal data has been collected from a User who is under the minimum age threshold, that data will be deleted promptly and the associated account will be closed. All deposits associated with an underage account will be handled in accordance with the relevant operator's underage access policy.
Parents and guardians who believe that a minor in their household may have registered on b9apk are urged to contact us immediately at [email protected] so that appropriate action can be taken without delay.
b9apk reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law or Platform functionality. The "Last Updated" date at the top of this page will reflect the date of the most recent revision.
Where changes are material — such as changes to the categories of data collected, new purposes for processing, or changes to User rights — b9apk will provide advance notice to registered Users via their registered email address or through a prominent notice on the Platform. Non-material changes, such as typographical corrections, may be made without specific notification.
Continued use of the Platform following publication of a revised Privacy Policy constitutes acceptance of the updated terms. If you do not agree with the updated Policy, you must cease using the Platform and may request deletion of your account and associated data.
If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data by b9apk, please contact our support team through one of the following channels:
b9apk will acknowledge your data-related enquiry within 5 business days and provide a substantive response within 30 days, or within 3 months for complex requests. Where a request cannot be fulfilled, we will explain the reasons in writing.
We take your privacy seriously. Every privacy request received by b9apk is handled by a dedicated member of our compliance team. We do not use automated decision-making to process or reject data subject requests — each request receives individual human review.
Our Commitments
Privacy protection on b9apk is built into the platform architecture — not bolted on as an afterthought. Here are the core commitments that underpin how we handle your data.
All data transmitted between your device and our Platform is protected by 256-bit SSL/TLS encryption. Your login credentials, financial details and personal information cannot be read in transit.
b9apk will never sell, rent or trade your personal data to any third party for commercial purposes. Your data belongs to you — we use it only to operate your account and improve the Platform.
Access, rectify, download or delete your personal data at any time. b9apk honours all data subject rights requests, typically within 30 days, with individual human review on every request.
Data at rest is stored in encrypted, access-controlled databases. Internal access to personal data is restricted on a strict need-to-know basis with audit logging on all access events.
In the event of a data breach likely to affect your rights, b9apk commits to notifying affected Users without undue delay — no hiding incidents or delayed disclosure.
Marketing communications require your explicit opt-in. You can withdraw consent and manage your notification preferences at any time through account settings — no dark patterns, no pre-ticked boxes.
You're in Good Hands
Understanding your privacy rights is the first step to confident, responsible gaming. Explore the rest of b9apk — from our Terms & Conditions to our Responsible Gambling guides — all written in plain English for Pakistani users.
🔞 Adults 18+ only — or the higher minimum required by the operator/license jurisdiction. Local laws may restrict gambling. Please gamble responsibly.